Join the mission

About Us:

OpenSolar was founded in 2017 by global pioneers in solar software - Andrew Birch and Adam Pryor. OpenSolar exists to accelerate the adoption of solar and renewable energy globally. We provide the world's clean energy professionals with an end-to-end digital design, sales and management software to grow their businesses, free of charge.

OpenSolar is driven by its mission to accelerate the adoption of solar for a world powered by sunshine by 2050. We stay focused on our mission by obsessing over the experience of our end users, being open and honest, solving problems through careful and deliberate design, and by keeping things simple.

OpenSolar is a truly global organisation with our team spread across 16 countries and our user base spread over 160+ countries. Find out more about our world class crew here: https://www.opensolar.com/about

At OpenSolar, we are dedicated to cultivating a workplace that celebrates diversity and promotes inclusivity. Our goal is to build a team that is reflective of the communities we serve, recognising that diversity brings strength and richness to our organisation. We believe that everyone should feel empowered to bring their authentic selves to work and we are committed to creating an environment where all employees are valued, respected, and supported. We actively seek to attract and retain a talented workforce that represents the breadth of our society. We provide equal opportunities for everyone to thrive and advance in their careers, enabling them to achieve their full potential.

This is your opportunity to be part of the clean energy movement, creating a lasting impact on the world. All while being part of a passionate, fun, and highly collaborative team.

The Role:

The Director of Pro Experience role is a full-time permanent position, the role will report to the Global Head of Pro Experience. The role is a full-time remote position located in India

The primary objective of the role is to drive customer and revenue growth on the OpenSolar platform. This involves directly selling the OpenSolar software to key account prospects, customers and managing a team of Pro Experience members to sell, train and support users of the platform.

The key success criteria also involves being the “face” of OpenSolar in the market to position and represent the brand in a respectable and professional manner by building long-lasting relationships with solar installers and partners.

Your key responsibilities:

• Directly sell, train and support medium to large scale solar companies on OpenSolar.
• Manage a sales funnel of prospects to ensure high conversion rates and growth in user activity.
• Oversee, manage and mentor a team of existing Pro Experience staff to ensure high levels of sales & support are maintained.
• Report on key metrics to make sure growth targets are being met on a monthly basis.
• Work with a global experience team to collaborate on best practices and create a virtual team community.
• Work with global product, software and data teams to be the pro voice in all in app development across the company's strategic priorities.
• Develop strategies to scale growth and support the monetisation of the company.
• Travel to in-person events to meet and connect with installers.

What you’ll need:

• Have a genuine passion for building relationships with ProUsers and partners to ensure their success with OpenSolar.
• Excellent listening, oral and written skills to uphold a high level of customer service.
• Ability to use a CRM system to manage a sales funnel of leads and users.
• Sales and Forecasting skills
• Introductory software skills (experience with HubSpot, and Zendesk preferred).
• Highly organised, good time-management and structured in your work style.
• High attention to detail and a passion for problem solving.
• Experience in leading a small team and helping develop their individual skills.
• The desire to positively contribute to shaping organisational culture and be part of a diverse team.
• A passion for the environment and scaling clean energy.

What we bring:

• A Passionate, Driven, and Highly Collaborative Team: Join a team that is dedicated to making a difference, where collaboration and passion drive our success.
• Mission-Focused Organisation with a Well-being-Led Culture: We prioritise both our mission to drive clean energy solutions and the well-being of our team members, fostering a supportive and healthy work environment.
• Diverse, Equitable, and Inclusive Work Environment: We celebrate diversity and inclusivity, creating a workplace where everyone's contributions are valued and respected.
• Professional Development and Support for Your Growth: We invest in your development with opportunities for learning and advancement, supporting your career journey.
• Constant Exposure to New Opportunities: Experience a dynamic work environment where you'll encounter cutting-edge technology solutions and innovative projects.
• Fast-Paced Environment with Leading Technology Solutions: Work at the forefront of the clean energy sector, leveraging state-of-the-art technology to drive impactful change.
• Flexible Leave Options: Enjoy flexibility to manage your life-work priorities with leave options that support your personal and professional well-being.
• Opportunity to Create a Lasting Impact: Be part of the clean energy movement and contribute to a sustainable future, making a meaningful impact on a global scale.