Join the mission

About Us:

OpenSolar was founded in 2017 by global pioneers in solar software - Andrew Birch and Adam Pryor. OpenSolar exists to accelerate the adoption of solar and renewable energy globally. We provide the world's clean energy professionals with an end-to-end digital design, sales and management software to grow their businesses, free of charge, embedded with an ecosystem of services on which OpenSolar generates revenue.

OpenSolar is driven by its mission to accelerate the adoption of solar for a world powered by sunshine by 2050. We stay focused on our mission by obsessing over the experience of our end users, being open and honest, solving problems through careful and deliberate design, and by keeping things simple.

OpenSolar is a truly global organisation with our team spread across 15 countries and our user base spread over 185+ countries. Find out more about our world class crew here: https://www.opensolar.com/about

At OpenSolar, we are dedicated to cultivating a workplace that celebrates diversity and promotes inclusivity. Our goal is to build a team that is reflective of the communities we serve, recognising that diversity brings strength and richness to our organisation. We believe that everyone should feel empowered to bring their authentic selves to work and we are committed to creating an environment where all employees are valued, respected, and supported. We actively seek to attract and retain a talented workforce that represents the breadth of our society. We provide equal opportunities for everyone to thrive and advance in their careers, enabling them to achieve their full potential.

This is your opportunity to be part of the clean energy movement, creating a lasting impact on the world. All while being part of a passionate, fun, and highly collaborative team.

The Role:

The Operations Specialist role provides a broad range of administrative and business support services across the OpenSolar organisation. The role is focused on supporting key operational activities, including subscription management, asset management, billing administration, reporting, user access management, and cross-functional coordination.

This role is well suited to a versatile, dynamic, detail-oriented, and proactive individual who enjoys working collaboratively and is comfortable managing a diverse range of responsibilities. The successful candidate will be highly organised, adaptable, and able to manage competing priorities while providing reliable support across multiple areas of the business.

This is a full-time, remote role based in the Philippines.

What you’ll be doing:

• Complete accurate and timely monthly reporting for a range of internal and external stakeholders.
• Collect, consolidate, maintain, and validate organisational data required for monthly reporting cycles.
• Review and validate monthly employee expense reimbursement submissions, ensuring accuracy and compliance with company policies and processes.
• Manage the subscription billing platform, including associated products, pricing configurations, customer subscriptions, and related administrative updates.
• Support the ongoing administration and maintenance of billing products and subscription data, ensuring information remains accurate and aligned with commercial arrangements.
• Manage the IT asset register, including monitoring asset allocation, movements, provisioning, and returns.
• Manage user lifecycle provisioning and de-provisioning across core business applications, ensuring appropriate access controls and adherence to security requirements.
• Support vendor management activities, including vendor reviews, onboarding administration, maintaining vendor records, and coordinating required documentation and approvals.
• Provide administrative support for SOC 2 compliance activities, including maintaining records and evidence, supporting periodic reviews, and coordinating compliance-related documentation and follow-up actions.
• Maintain accurate administrative data relating to commercial contracts and deals in HubSpot.
• Collaborate with cross-functional teams on security and compliance activities, process improvements, contractual updates, and broader operational initiatives.
• Undertake a broad range of administrative responsibilities across financial administration, office management, reporting, and general business operations.
• Troubleshoot day-to-day system and process issues, applying a resourceful, practical, and solutions-focused approach.

What you’ll need:

• Strong organisational skills, with the ability to manage multiple tasks and competing priorities simultaneously.
• The ability to handle confidential and sensitive information with discretion and professionalism.
• Excellent attention to detail, with the ability to work accurately and efficiently under pressure and within deadlines.
• Experience in document control, data entry, reporting, record management, and digital filing.
• Strong technology skills, with the ability to quickly learn and confidently navigate new software, systems, and digital platforms.
• A proactive and adaptable approach, with the ability to quickly understand new processes, take ownership of unfamiliar tasks, and work effectively with minimal supervision.
• Strong problem-solving skills and a practical, solutions-focused approach to day-to-day challenges.
• Excellent written and verbal communication skills, with the ability to work effectively and collaboratively across different teams and stakeholders.

What we bring:

• A Passionate, Driven, and Highly Collaborative Team: Join a team that is dedicated to making a difference, where collaboration and passion drive our success.
• Mission-Focused Organization with a Well-being-Led Culture: We prioritize both our mission to drive clean energy solutions and the well-being of our team members, fostering a supportive and healthy work environment.
• A large and growing base of solar professional users and service partners already connecting and operating on our platform, the leading software platform in the solar electrification sector globally
• Diverse, Equitable, and Inclusive Work Environment: We celebrate diversity and inclusivity, creating a workplace where everyone's contributions are valued and respected.
• Professional Development and Support for Your Growth: We invest in your development with opportunities for learning and advancement, supporting your career journey.
• Constant Exposure to New Opportunities: Experience a dynamic work environment where you'll encounter cutting-edge technology solutions and innovative projects.
• Fast-Paced Environment with Leading Technology Solutions: Work at the forefront of the clean energy sector, leveraging state-of-the-art technology to drive impactful change.
• Flexible Leave Options: Enjoy flexibility to manage your life-work priorities with leave options that support your personal and professional well-being.
• Opportunity to Create a Lasting Impact: Be part of the clean energy movement and contribute to a sustainable future, making a meaningful impact on a global scale.