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The role

As Senior Technical Product Manager - Data & Insights, your objective is to build effective data & insights products that meet the needs of our customers and their use cases.

Your focus is on designing the best possible data insights by answering: What is needed to address the use case? How can it be constructed from our platform? What are the constraints? Where can new data be sourced from? How will it be used by customers?

You will determine the best possible solution to the market need, and then work backwards to how we can build it.

You will work predominantly with technology-facing team members; data scientists, data engineers, product managers, solutions analysts, and leadership to:

• Champion the vision for our Resilience Insights, Data Foundations, and Data Core
• Define product strategy & multi-quarter roadmap for how we achieve our vision
• Drive execution on a quarterly and week to week basis
• Write product requirements and work with product & engineering counterparts to specify precisely what we will build and influence how we will build it
• Workshop the design of Insights to meet market needs with sales, marketing, solutions, and leadership
• Understand the opportunities and constraints of our architecture and collaborate with engineering architects to make the best decisions for how we build on technical roadmaps for our platform
• Identify, vet, and make the case for integrating new datasets
• Champion quality at every turn
• Conduct user research
• Conduct competitive analysis
• Support the customer delivery process with solutions analysts and technical project managers
• Distill all of the above into product strategy, including
• What the opportunity for our Resilience Insights are and how they are valuable and differentiated
• What do we build to empower end-users and our customers
• How should our capabilities evolve in a multi-quarter roadmap
• What should we productize and what should be delivered by solutions
• How do we drive scale, repeatability, and leverage to ensure we meet our company goals and investor expectations.
• Relentlessly work to align the strategy with our company goals and constraints and communicate the strategy to all team members to drive focus and deliver impact

A secondary focus is to work with market-facing team members; account executives, product marketing, and technical pre-sales to:

• Guide positioning and how we communicate and connect our product with our target market segments
• Support the sales process by providing subject matter expertise and being the ‘technical representative’
• Support in the development of Scope of Work documents and ensure that customers are set up for success from the point a contract is signed
• Connect your technical knowledge with our customers and market to ensure what is tactically being delivered sprint to sprint is aligned with customer needs
• Gather feedback from customers, both directly (such as through participation in QBRs or attending recurring customer meetings) as well as indirectly from colleagues in sales, solutions, and support

At the end of the day your role is to put forward, and execute on a product strategy that has the support of the company, which will credibly seize the opportunity in front of us.

Our Resilience Insights

Today we offer a number of Resilience Insights data packages to our customers to meet the needs of use cases across climate, infrastructure, real estate, capital markets and more.

Our Resilience Insights are constructed by combining data from disparate sources. Generally these sources fall into the themes of Built Environment, Climate & Hazards, and People & Vulnerabilities, together they provide a unique perspective on how to analyze and solve some of the most challenging problems facing today’s world.

Skills & Knowledge

The right candidate will possess or be able to rapidly acquire the following skills & knowledge:

Leadership

Product Management is a position of leadership. You are expected to put forth a plan, a well reasoned opinion, provide answers, give direction, set the course such that it is clear to all what we are doing, and why we are doing it. And then getting it done.

Above all, your leadership must be credible, respectful, and set an example for others to follow.

To do this you will likely be adept at:

• Gathering information; you listen, ask great questions, build trust, dive in deep.
• Organizational awareness; you know the team’s strengths and weaknesses, who’s crushing it, who is stretched, who is frustrated, who is under-utilized, who’s checked out. You have your finger on the pulse.
• Proactivity; you’re out in front, identifying the next thing that needs to happen, and getting it moving, you know that action creates results and you’re the catalyst.
• Setting goals and creating accountability; for yourself and others, creating organizational alignment and ferreting out points of disconnect, supporting others to meet targets, getting results.
• Clearing the path; you rapidly identify points of confusion or ambiguity and remove them. Processes are well defined and enable us to work together efficiently and effectively.
• Getting leverage; you are constantly asking “how can I scale this”, “is this the highest and best use of my time & talents”, “how can this be automated”
• Prioritization; you have strong mental models that enable you to quickly discern the most important task in any given moment. You are rarely overwhelmed.

Communication

Strong communication is essential to learn, convince, persuade, empathize.

• You listen, ask clarifying questions, get to the heart of what’s important
• You write - whether it be meeting notes, product requirements, slides, slack messages. Writing forces out ambiguity, and enables others to build on your foundation
• You structure and organize massive amounts of information into frameworks that enable you and others to see ‘the forest for the trees’, draw out core themes, work at different levels of abstraction (from the plan for the next sprint to the plan for the next year)
• You are confident and gracious in saying ‘no’. Most of the information you receive, or questions asked, or user requests will not support your product strategy. You are able to maintain focus by saying “no” and have others support you in this decision.

Your Background Most Likely Includes

To be successful in the role, it is highly likely that you have prior direct experience with some or all of the following:

• 7+ years of combined technical experience in a professional setting. You’ve been hands on with data and have immediate empathy and credibility with data scientists, data engineers, and software engineers
• 5+ years of data product management experience in a startup environment. You know what it means to move fast and deliver for end-users. You get things done.
• Domain experience in one of more of GIS, climate, real estate, capital markets, urban planning
• Experience with GIS applications such as qGIS, ArcGIS, and Carto, and data warehouse technologies such as BigQuery, and Airflow (or their equivalents)
• A BS or equivalent experience in engineering, urban planning, GIS, data science, or similar technical field
• Experience with agile development practices, in particular managing scrums and planning sprints.

Target compensation is $160,000 - $195,000, plus equity. Compensation is flexible based on experience; all candidates at various levels will be considered.